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GDPR Information

Last Updated: June 18, 2026

Our Commitment to Data Protection

crater-atom is committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR). This page provides information about how we comply with GDPR requirements and your rights as a data subject.

Data Controller Information

crater-atom acts as the data controller for personal information collected through our website and in the course of providing property management services.

Contact details:
crater-atom
42 Kensington High Street
London, W8 4PF
United Kingdom
Email: [email protected]

Your Data Subject Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. This is known as a subject access request.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal information. This right is not absolute and may not apply if we have legal grounds to retain the information.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal information in specific situations, such as when you contest the accuracy of the data.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.

ICO Contact Information:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with the subject line "GDPR Request". Please include:

  • Your full name
  • Contact information
  • Details of your specific request
  • Proof of identity (to protect your personal information)

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of any such extension.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Where you have given explicit consent for specific processing activities
  • Contract: Where processing is necessary for performance of a contract with you
  • Legal Obligation: Where processing is required to comply with legal requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights and freedoms

Data Transfers

We primarily store and process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay in accordance with UK GDPR requirements.

Updates to This Information

We may update this GDPR information page from time to time to reflect changes in our practices or legal requirements. Please review this page periodically.

Additional Information

For more details about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

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Disclaimer: Property management services and results may vary based on individual property characteristics, market conditions, and specific circumstances. The information provided on this website is for general informational purposes and should not be considered professional financial or legal advice. Property owners are advised to consult with qualified professionals regarding their specific situation before making management decisions.

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